000 00421nam a2200193Ia 4500
008 240220s9999 xx 000 0 und d
041 _aENG
082 _a658.9
100 _aPaul Greenberg
245 0 _aCrm customer relationship management
250 _a3 Ed.
260 _aNew Delhi
260 _bTata Mcgraw Hill
260 _c2006
300 _a1 TO 670p.
365 _b450
650 _aMBA
942 _cMBA
999 _c7175
_d7175