| 000 | 00447nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 240220s9999 xx 000 0 und d | ||
| 041 | _aENG | ||
| 082 | _a658.812 | ||
| 100 | _aZikmund W. G. | ||
| 245 | 0 | _aCustomer relationship management | |
| 260 | _b"John Wiley And Sons, Asia Pvt. Ltd." | ||
| 260 | _c2006 | ||
| 300 | _a179p. | ||
| 365 | _b164 | ||
| 650 | _aMBA | ||
| 700 | _aGilbert F. W. | ||
| 700 | _aMcleod Raymond | ||
| 942 | _cMBA | ||
| 999 |
_c6530 _d6530 |
||