000 00422nam a2200181Ia 4500
008 240220s9999 xx 000 0 und d
041 _aENG
082 _a658.332064
100 _aShanti Narayan.
245 0 _aCustomer loyalty programs trends and experiences
260 _aHyderabad
260 _bThe Icfai University Press
260 _c2006
300 _a221p.
365 _b330
650 _aMBA
942 _cMBA
999 _c6236
_d6236