000			00357nam a2200169Ia 4500
008			240220s9999 xx 000 0 und d
041			_aENG
082			_a658.8
100			_aShajahan S
245		0	_aServices marketing
260			_bThe Icfai University Press.
260			_c2008
300			_a358p.
365			_b225
650			_aMBA
942			_cMBA
999			_c5999 _d5999