000			00380nam a2200181Ia 4500
008			240220s9999 xx 000 0 und d
041			_aENG
082			_a658.8
100			_aRao P.
245		0	_aServices marketing
260			_bThe Icfai University Press.
260			_c2007
300			_a252p.
365			_b450
650			_aMBA
700			_aGadhawe S.
942			_cMBA
999			_c5998 _d5998