000 00460nam a2200205Ia 4500
008 240220s9999 xx 000 0 und d
020 _a9788131405307
041 _aENG
082 _a338.45
245 0 _aMeasuring Productivity In Services
245 0 _bNew Dimensions
250 _a1st Ed.
260 _aHyderabad
260 _b"The ICFAI University Press, ,"
260 _c2006
300 _a333p.
365 _b0
650 _aMBA
942 _cMBA
999 _c5715
_d5715