000			00373nam a2200181Ia 4500
008			240220s9999 xx 000 0 und d
041			_aENG
082			_a"658,5"
100			_aFlood Robert L.
245		0	_aBeyond Tqm.
260			_aNULL
260			_bJohn Wiley And Sons.
260			_c1994
300			_a303p.
365			_b895
650			_aMBA
942			_cDBK
999			_c24551 _d24551