Effective e-crm 

 - 1 Ed. 
 - Hydrabad  The ICFAI University perss  2006 
 - 176p. 
<br/><br/><label>ISBN: </label>9788131401729 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MBA
<br/><br/><label>Dewey Class. No.: </label>658