Greenberg Paul <br/><br/>
Crm customer relationship management 

 - 3 Ed. 
 - Delhi  Tata Mcgraw Hill Pub. Co. Pvt.Ltd.  2005 
 - 1 TO 670p. 
<br/><br/><label>ISBN: </label>9780070590571 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MBA
<br/><br/><label>Dewey Class. No.: </label>658.812